The Online Technology team has led the delivery of platform outcomes, scaling to over 1.3m orders per week and launching online propositions such as Whoosh, Marketplace and F&F.
Over the next few years, the team will grow Whoosh, push Marketplace and scale the Clothing mission to become a single‑stop shop. This role focuses on transforming the non‑food side of the online business and delivering new customer technology.
The Role – Technical Programme Manager
* Deliver programmes with business and technical risks.
* Optimise or apply a standard programme delivery methodology (e.g., agile, waterfall, iterative).
* Coordinate and energise virtual technology teams to achieve programme goals.
* Create and track a plan to deliver the programme goals, including the technical implementation plan.
* Understand trade‑offs and communicate impacts so that Product, Infrastructure or Engineering can decide.
* Manage dependencies, delivery timelines and implementation plans using knowledge of technical architecture.
* Respond to delivery challenges using engineering best practices and infrastructure knowledge.
* Grasp new technology concepts quickly and assess implications on delivery.
* Effectively manage major incidents, updating stakeholders to drive correct decisions.
* Build positive relationships with suppliers and external stakeholders to deliver software or professional services.
* Coach peers and other roles on methodologies and programme management tools.
Qualifications
* Proven record of delivering technology and/or infrastructure across multiple teams and geographies.
* Experience building credible relationships and influencing management and leadership teams.
* Excellent verbal and written communication skills – able to articulate complex concepts to diverse audiences.
* Ability to influence without authority.
Personal Skills
* Flexibility, planning, responsiveness, creativity, self‑starter.
* Resilience during change and continuous delivery.
* Team player, well organised, pragmatic, lateral thinker, inquisitive mind, customer‑first focus.
We are an inclusive workplace that values diversity and provides equal opportunities for all, including support for accessibility needs.
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