We are looking for an Internal Sales Manager to lead and energise our internal sales team. You’ll play a critical role in shaping the internal sales function, combining strategic oversight with day-to-day operational leadership to deliver measurable business results. The role is based in our main HQ, in Telford. Your impact Guiding and developing a high-performing internal sales team with a customer-first mindset Driving and executing internal sales strategies aligned with company growth objectives Managing key customer accounts to ensure strong relationships and service excellence Optimising internal sales processes to boost efficientcy and performance Collaborating with cross-functional teams to deliver a seamless customer experience Who you are Proven experience in internal sales management, ideally in HVAC or building services Strong leadership skills with a track record of team development and performance management Skilled communicator with excellent relantioship-building and negotiation abilities Strategic thinker with a data-driven approach to planning and performance analsyis Proficient in CRM systems (Salesforce/SAP) and MS Office Knowledge of HVAC products/systems or strong willingness to learn What makes us special Our employees are the key to make our vision come alive. With that in mind, we‘ve created a range of perks for our employees: Competitive Salary 25 days annual leave (Excluding bank holidays) Bonus Scheme Company pension Employee Assistance/Wellbeing Programmes Death in service benefit and private healthcare options Business tools, including mobile phone, laptop Career progression Who we are Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the centre of everything we do. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. We believe in people and their potential. If you are up for the challenge and want to be part of the energy transition, apply now!