At Rethink Mental Illness, we believe everyone deserves support, hope and the chance to live a more fulfilling life. Our Community South service in Bristol is a place people turn to when they’re struggling, in emotional distress, or simply need someone by their side.If you’re passionate about helping people feel heard, valued and empowered, this bank role could be your opportunity to make a real impact — in a way that fits around your life. About the role As a Bank Mental Health Recovery Coach, you’ll offer short‑term, community‑based support to adults aged 16 across Bristol (BS1–BS16).You’ll meet people wherever they feel comfortable — cafés, parks, libraries, leisure centres, walking groups — providing person‑centred, strengths‑based support that helps them build resilience, independence and confidence. You’ll work one‑to‑one with service users for up to six months, helping them set goals, overcome barriers, and reconnect with their community. You’ll also link closely with other Bristol services, including the Carers Service, Community Development Worker and Volunteers team. What you’ll be doing You will: Provide 1:1 support to a caseload of service users, always keeping their needs at the centre Build trusting, respectful relationships that promote recovery and independence Help people understand and manage factors affecting their mental wellbeing Support people to access community groups, social activities, exercise, low‑cost counselling, housing support, benefits advice, and more Complete needs assessments, safety plans and support plans Liaise with mental health agencies, voluntary organisations and community groups Keep accurate records on HIVE and contribute to service monitoring Promote the service at community events and forums Support and guide volunteers working alongside you Work safely within our lone‑working procedures Help continuously improve the service by offering insights and ideas About the service Our Bristol team is warm, friendly and passionate about supporting people who are struggling with their mental health.We use a strengths‑based, no‑wrong‑door approach, helping people learn coping strategies, build confidence, and access the right support at the right time. This can include anything from graded exposure (e.g., helping someone feel confident travelling on buses again) to connecting them with low‑impact exercise, LGBTQIA groups, eating disorder support, debt advice, domestic abuse services, or advocacy. Who we’re looking for We’d love to hear from you if: You have a wide range of life experiences and bring a positive, enabling outlook You know Bristol well and understand the local mental health and social care landscape You’re organised, resourceful and confident managing your own diary You’re willing to travel across the city to support people You may also have: Experience in mental health, social care or a related setting (paid or voluntary) Experience supporting people with mental illness A background in psychological studies or lived experience of mental health A commitment to ongoing personal and career development Join us If you want a flexible role where you can make a meaningful difference — one conversation, one walk, one goal at a time — we’d love to hear from you. Apply now to join our Bristol Community team and help us support people on their journey to recovery.