Veterinary Business Manager-Digital Services
Company: JR UK. Client / Employer: Mars.
Location: Harrogate, Yorkshire and the Humber, United Kingdom.
Job reference: 52b9a3d7a48a02862522256d1645ae70.
Job Description
Territory: Northern England & Scotland.
Salary: £39,000 – £40,000 base plus bonus up to £15,000.
Benefits: Company car and exceptional benefits.
Hours: Monday to Friday, 37.5 hours per week.
Why Join Us?
At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in science‑based, tailored nutrition is at the heart of everything we do. We are looking for a dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health.
The Role
This is a field‑based role with a large and varied territory covering Northern England and Scotland. You will spearhead the growth and adoption of our digital recommendation services within the veterinary community, recruiting clinics to our digital platforms, driving product recommendations, and ensuring partners are engaged and proficient with Royal Canin’s digital tools.
Key Responsibilities
* Identify and prospect new business opportunities to expand our digital footprint.
* Recruit veterinary clinics to our digital recommendation service and increase the use of our digital platforms.
* Educate and train veterinary staff on the functionality and benefits of our digital systems.
* Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities.
* Collaborate closely with internal teams (Veterinary Business Managers, Marketing, Key Accounts) to deliver a seamless customer experience.
* Represent Royal Canin at trade shows, seminars, and conferences as a brand ambassador.
* Gather and report on market intelligence, including competitor activity and customer feedback, to shape strategy.
What We're Looking For
* Proactive and results‑driven individual with a passion for digital technology and the veterinary industry.
* Professional qualification in IT, science, or a related field.
* Knowledge and experience working with digital systems.
* Strong planning and problem‑solving abilities with a customer‑focused mindset.
* Strong presentation, communication and IT skills (Microsoft Word, Excel, PowerPoint).
* Valid driver’s licence with a clean driving record.
Desirable Experience
* Proven track record in sales or account management.
* In‑depth knowledge or direct experience of the veterinary industry.
Benefits
* Private healthcare and equal parental leave.
* Generous pension (up to 9% contribution).
* Life assurance (4x salary).
* EV salary sacrifice scheme.
* Gym membership and wellbeing support.
* Annual leave starting at 24 days, rising to 32 with service.
What You Can Expect from Mars
* Work alongside 130,000+ associates worldwide guided by our Five Principles.
* Be part of a purpose‑driven company shaping the world we want tomorrow.
* Access world‑class training and development from day one.
* Join a company with an industry‑leading salary and benefits package.
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