Job Title: Full Time Customer Care Assistant - Burnley Burnham Gate, Burnley
Location:
Burnley, United Kingdom
Job Category:
Customer Service
EU Work Permit Required:
Yes
Job Reference:
e18cba18a0ef
Job Views:
6
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
Overview
McDonald's is one of the most recognised brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. It is your responsibility to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, energetic environment, and we are looking for someone with a genuine smile, the ability to connect with customers, and to make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally, and you should work well as part of a team. Effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also crucial.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
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