Professional Services Installation Engineer Location: North East (with UK travel when required) Employment Type: Full-time Sector: Professional Services / IT Projects Are you an experienced Installation Engineer looking to broaden your technical exposure across modern workplace, cloud, networking, and security technologies? Our client a reputable IT solutions provider is growing their Professional Services function and seeking a proactive engineer to join their project delivery team. This role focuses on delivering installation and upgrade projects for customers across the North East, with occasional wider UK travel. Youll work closely with senior consultants and project managers to ensure smooth delivery from planning through to implementation and handover. The Role As a Professional Services Installation Engineer, you will: Deliver a variety of technical installation projects both on-site and remotely. Work on endpoint deployment, hardening, and security enhancement projects. Conduct WiFi surveys and assist with the rollout of WiFi and networking solutions. Support modern workplace and cloud initiatives, including Microsoft 365 setup, configuration, migrations, and tenancy security improvements. Assist with cloud security deployments and Active Directory domain projects. Validate designs produced during presales, contribute to project planning, and ensure solutions are fully tested before sign-off. Produce clear, high-quality installation and technical documentation. Manage your workload effectively, taking ownership of project delivery while escalating issues when appropriate. Collaborate within a supportive team environment and share knowledge with colleagues. Continue developing your skills through self-learning and supported training opportunities. This position offers strong career progression with exposure to leading technologies across cloud, security, networking and workplace environments. What We're Looking For Personal Attributes Confident communicator with the ability to engage with customers at all levels. Positive, self-motivated attitude with strong customer service values. A proactive team player who can also work independently when required. Strong organisational skills and excellent attention to detail. Effective troubleshooting ability and a logical approach to problem solving. Technical Experience (hands-on or project-based): Windows Desktop deployment / Intune projects Microsoft 365 administration Microsoft Entra ID WiFi solution installation and survey work (firewall experience beneficial) Windows Server environments Active Directory configuration and support Additional Information Primarily office and on-site based role, with some remote work depending on project requirements. Occasional out-of-hours work may be required due to the nature of project deployments. A full UK driving licence is essential due to travel between customer sites.