37.5 hours per week – hours to be worked across a working pattern that will encompass some evening and weekends, including participation in a duty rota.
About the role
The purpose of the role is to lead and oversee the daily business development, estate and facilities operations at Harcombe House working in conjunction with our in‑house teams, suppliers and consultants across hard and soft services within the centre.
The role will proactively identify, develop and execute income generation activities that best utilise our assets and maximises our income potential.
Additionally, the role is responsible for ensuring compliance with all current statutory legislation, with specific responsibility in respect of health and safety and the environment. You will work with the wider Business Development, Estates and Facilities Team across the organisation to set and maintain standards and lead on specific projects.
You will support your Heads of Departments to manage essential services including administration, hospitality, estates, catering, bar and housekeeping. Harcombe House provides 24/7 support to our service users, so the centre and services must be maintained to a very high standard.
About you
This visible role requires excellent customer relationship, supplier management, leadership and people management skills. Working as part of a team within the wider organisation, you will be expected to positively contribute to the performance of the charity and its culture.
To be successful you will demonstrate strong interpersonal and leadership skills, commercial acumen, and proven experience identifying and developing income‑generation opportunities. A can‑do attitude and a solution‑based approach to the varied tasks associated with estates and facilities are key. You will have competent project management, report‑writing and data‑analysis skills and will use these to support your activities and contribute to the overall business reporting environment.
You will have demonstrable experience in total facilities management in an organisation of similar breadth and scope. You will hold an IOSH Managing Safely certificate. NEBOSH Certificates in Occupational Safety and Health and Environmental Management are required, but relevant experience may be considered.
You will be part of the estates and facilities on‑call team and work within our Duty Manager rota for the site. A flexible approach is required to support across our operations and there will be some evening and weekend working as required within the scope of the role.
The post is subject to a Disclosure and Barring Service check. We are committed to building an inclusive workforce and welcome applications from everyone. When recruiting our new team members, regardless of the role, we are looking for people who share our values.
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