Job Description
Portfolio Manager (Membership)
Hybrid (2 days in office – Thursdays essential)
£68,322 – £71,918 per annum (depending on experience)
Permanent
Lead the future of membership. Shape products that truly make an impact.
We’re looking for a strategic and commercially minded Portfolio Manager (Membership) to lead the development and transformation of a dynamic membership product portfolio for a professional membership organisation.
This is a high-impact leadership role where you’ll drive innovation, shape membership pathways, and ensure products deliver real value to members, employers, and stakeholders.
The Role:
Reporting to the Product Director, you’ll take ownership of the membership product portfolio, leading strategy, lifecycle management, and performance. You’ll play a key role in evolving membership categories and propositions, ensuring they remain relevant, compliant, and future-focused.
Key Responsibilities:
Product Strategy & Innovation
* Define and deliver the membership product portfolio strategy and roadmap
* Design and refresh membership categories and member pathways
* Identify market opportunities and drive product innovation
* Ensure alignment with regulatory and industry standards
Portfolio & Performance Management
* Oversee the full product lifecycle across the portfolio
* Set and track KPIs, using data to optimise performance and drive growth
* Manage budgets, forecasts, and financial performance
* Identify risks and opportunities across products and services
Collaboration & Delivery
* Work cross-functionally with teams across product, marketing, tech, and professional standards
* Translate customer needs and market insight into actionable product plans
* Ensure strong go-to-market strategies for all products
Leadership
* Lead, coach, and develop a team of Product Managers and Associates
* Foster a high-performance, commercially focused culture
* Build strong stakeholder relationships internally and externally
* Act as a subject matter expert for membership products
About You:
You’re an experienced membership or product professional with a strong track record of delivering impactful products in a regulated or professional body environment.
You will bring:
* Experience designing membership propositions, categories, and pathways
* Strong understanding of product lifecycle management and strategy
* Proven ability to lead teams and deliver through others
* Excellent stakeholder management and influencing skills
* Commercial acumen with strong analytical and financial skills
* A strategic mindset with a hands-on, delivery-focused approach
Why Apply?
* Play a pivotal role in shaping a future-focused membership offering
* Lead meaningful product innovation with real-world impact
* Work in a collaborative, forward-thinking environment
* Competitive salary and flexible hybrid working
If you’re ready to take ownership of a high-profile portfolio and drive meaningful change, we’d love to hear from you. We look forward to reviewing your application!