Overview
Customer Services (Part Time) 5.5 hours - Christmas Temporary Position (Sundays)
Job Details
Location: Gaters Mill, Mansbridge Rd, West End, Southampton SO18 3HW, UK
Post date: Tuesday 30 September 2025
Role: Customer Service Assistant (Part Time) - Starting 19 October and finishing 28 December 2025
Contract: Part-time and temporary (10-week contract) basis, working 10:30am to 4:30pm every Sunday.
Responsibilities
The role of Customer Service Assistant is to be the first and last point of contact during customers’ visits to the store. You will help maintain high standards by processing sales, returns, and enquiries at the tills with a friendly, caring and timely approach; assist customers with queries, contact colleagues for product care tips and availability, provide lifts to the car, escalate complaints, and support overall store operations.
* Processing Sales at the Till Point
* Customer Enquiries
* Managing Incoming Phone Calls
* Wrapping and Packing
About You
You will need to deliver exceptional customer service, work at the required pace for swift and polite service through checkouts, and maintain a warm and welcoming personality with enthusiasm, patience, and confidence to work independently and as part of a team. Previous retail experience is desirable but not essential as full training will be provided.
* Retail discount scheme, saving money on day-to-day spending, days out, and gifts
* Cycle Scheme, helping spread the cost of a bike and saving on tax
* Health Cash Plan, access a 24-hour online GP service, recovery costs for dental and optical appointments and more
* Time off to support local charities, with an annual paid Charity Day
* Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family
* Company pension scheme for eligible employees
* Free on-site parking
* Up to 38 days of Holiday (pro-rata)
* Uniform provided
About Haskins
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.
We constantly strive to improve the service and experience we offer our customers; if you are passionate about delivering excellent customer service, eager to learn, and want to be part of a leading business, we want you to join our team.
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