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Housing officer

Ilford
Permanent
Niyaa People
Housing officer
Posted: 2 February
Offer description

We are recruiting on behalf of a supported accommodation provider working with vulnerable young people. This is a front line Housing Officer role focused on tenant engagement, property standards, health & safety compliance, and anti-social behaviour management.

This role suits a proactive housing professional who enjoys working in the community, maintaining high property standards, and building positive, professional relationships with residents and stakeholders.

Key Responsibilities of a Housing Officer:
1. Conduct regular property inspections to ensure homes meet required standards
2. Identify and report maintenance issues, cleanliness concerns, and health & safety risks
3. Complete property check-ins, check-outs, inventories, and property turnarounds
4. Build positive relationships with residents and support them to maintain their accommodation
5. Investigate and manage reports of anti-social behaviour, implementing action plans
6. Work collaboratively with landlords, local authorities, contractors, and internal teams
7. Maintain accurate records, inspection schedules, and written correspondence
8. Escalate safeguarding, compliance, or property concerns in line with policy


What We'd Love To See From You As A Housing Officer:
9. Previous experience in a housing officer, property management, or housing-related role
10. Hands-on experience conducting property inspections, identifying maintenance issues, and monitoring property standards
11. Experience working directly with tenants or residents, providing clear guidance and managing expectations
12. Working knowledge of health & safety requirements within residential properties
13. Full UK driving licence and access to own vehicle
14. Strong IT skills and ability to maintain accurate records
15. Excellent communication and organisational skills
16. Ability to work independently in a field-based role
17. Commitment to safeguarding vulnerable young people

Hours & Benefits:
18. Monday to Friday, 9:00am – 5:30pm
19. Business mileage reimbursed
20. Pension scheme and training & development opportunities
Enhanced DBS check required

If this Housing Officer role is for you then please apply or contact

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