The role
will assist all aspects of accounts including client accounts, cashiers, accounts payable and lettings.
Key deliverables
1. To support the client accountant with all aspects of their client accounting portfolio made up of residential, commercial, and mixed-use properties
2. Assist in issuing monthly or quarterly rent and service charge demands to all tenants across the portfolio
3. Assist in the production of bespoke reporting formats individually for clients applying a good knowledge of Excel
4. Assist in maintaining the data within our property management system, Tramps, through liaising with property managers, clients and tenants via our internal workflow system
5. Act as cover for the cashiering function which includes all aspects of payments and receipts on our property management and banking systems
6. Assist the accounts payable processor with reviewing invoices and helping to maintain a low level of
7. backlog of invoices
8. Liaise with the relevant Property Managers on the portfolio, acting on and providing information in a
9. timely mannered
10. Any other adhoc duties as necessary
11. Work within the team to ensure there are no backlogs
Responsibilities
Clients and Business Development
12. Building and maintain good relationships within accounts and the wider property management team
13. After appropriate training, completes own work under minimal supervision/guidance
14. Can deal with novel or difficult situations within context of own function or specialism
People
15. Active team player
16. Proactively communicates to colleagues and shares expertise
Systems and Process
17. Contribute to the delivery of a high quality service
18. Work with the team
Requirements
Essential qualifications
19. Minimum GCSE level including maths and English
20. AAT or equivalent (desirable)
21. Good Excel skills
Desirable experience
22. Previously worked within a property company, with experience of property accounts and property VAT
23. Experience in basic double entry accounting
24. Ability to work within a team
25. Attention to detail
Benefits
26. Hybrid working - to give you the flexibility you need
27. Holidays: 25 days increasing in line with length of service to a maximum of 30 days
28. Enhanced auto enrolment pension scheme - to help you save for the future
29. Life assurance - to protect your loved ones should the worst happen
30. Interest free season ticket loans
31. Cycle to work scheme - discounted bicycles
32. Flu and eye care vouchers - to keep you healthy
33. Employee Assistance Programme - 24/7 health & wellbeing support
34. Help@Hand Remote GP app - to give you and your family access to medical experts quickly
35. Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
36. Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more
Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:
37. Purchasing up to 5 days additional holiday
38. Discounted gym membership
39. Discounted dental insurance
40. Discounted private medical insurance for family cover
41. Discounted critical health insurance and more
We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.
Recruitment agencies
Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team.
We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.