Job Title Site Supervisor Job Description CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Supervisor to join the team located in London. The successful candidate is responsible for the coordination of FM & Technical Services to site to meet SLA requirements and key performance indicators. Role Summary: Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Comply with QHSE requirements as outlined within the SLA Act as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses and emergencies in relevant books / documentation Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns Provide flexible support to the FM Operation areas as appropriate including Mail / Goods Inwards / Reprographics / Records Retention Check that printers and photocopiers are supplied with paper and change toner cartridges when required Monitor and maintain stationery levels Deliver goods received to correct destination / person Co-ordinate site waste and recycling arrangements Carry out statutory fire testing and associated checks Raise Purchase Orders for goods or services as required Approve invoices, goods received notes and statements for payment purposes Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times Act as deputy in the absence of line management Provide and arrange cover for the operational team as defined by line management Other activities and responsibilities may be individually defined Experience Required: Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Strong PC skills - MS Office Self-motivated and resourceful Good administrative skills Well organised Good prioritisation and planning skills Customer services experience Ability to communicate at all levels Service orientated attitude combined with innovative thinking About CBRE Global Workplace Solutions: As one of the business units in CBRE, Global Workplace Solutions provides end-to-end services across the complete lifecycle of the workplace, helping to improve business operations and reduce cost. As a one-stop solutions provider with a broad array of long-term customers and customized services, Global Workplace Solutions has delivered US$3 billion in savings to customers over the past ten years. CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the worlds largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees and serves real estate owners, investors and occupiers through more than 400 offices worldwide QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE Technical education with 7 plus years of related experience. Demonstrated leadership and management experience Knowledge and experience with EHS and regulatory requirements. Knowledge and understanding of CMMS systems (demonstrated knowledge of MS Office and MS Project highly desirable). CERTIFICATES and/or LICENSES None COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Strong written and verbal communications skills. FINANCIAL KNOWLEDGE Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. REASONING ABILITY Requires knowledge of financial terms and principles. Ability to conduct financial/business analysis including the preparation of reports. Demonstrated organizational and planning skills. Demonstrated ability to read standard blueprints, machine and process drawings. Have the ability to sketch or redline existing drawings. Ability to manage multiple priorities or projects simultaneously and keep them progressing to completion. OTHER SKILLS and ABILITIES Able to manage and train entry-level personnel. High level craft knowledge and skill to accurately assign and complete a job. Knowledge and understanding of the maintenance processes and proper use of the work order system, planning, scheduling and storeroom processes. SCOPE OF RESPONSIBILITY Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.