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Senior service desk technician

London
FASHION RETAIL ACADEMY
Service desk technician
Posted: 19h ago
Offer description

Education for Industry Group

Part-Time: 0.4FTE, 2 Days – 14.8 hours per week

Working Pattern: Saturdays plus one additional weekday, to be agreed with the successful candidate.

Permanent

LCBT Academy: 3-5 Fashion Street, London, E1 6PX and FRA Academy: Electra House – London, Moorgate EC2M 6SE

About EFI Group

EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence.

About the role

We are seeking a proactive and customer-focused IT Service Desk Coordinator to join the Education for Industry Group, supporting the London College of Beauty Therapy.

Working closely with the IT Service Desk Manager, you will coordinate the day-to-day operation of the Service Desk, support and develop junior team members, and ensure IT support requests are resolved efficiently and effectively.

This is an excellent opportunity for an experienced IT professional who enjoys problem-solving, team coordination, and delivering a first-class support service. You will work collaboratively across the EFI Group...

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