Care Navigator Lead
Maritime Health Partnership is a dynamic and forward-thinking practice in Medway and Maidstone. We are the Lead Practice for the Primary Care Network.
We are creative with our approach to Primary Care and have an amazing group of staff who share our passion and commitment to do the best for our patients.
This is an exciting opportunity to work as a Care Navigator Lead, where you'll oversee and support a team dedicated to guiding patients to the right care and services. This leadership role involves managing and developing the Care Navigator team, handling complex patient navigation and working closely with clinical and administrative staff.
Key Requirements:
* Experience in GP surgery or Primary Care setting
* Leadership and team management skills
* Strong listening skills, compassion, and empathy
* Excellent telephone manner and professional communication skills.
* Ability to manage complex patient pathways
* Calm under pressure with strong organisational skills
* Capacity to work both independently and collaboratively within a multidisciplinary team
Benefits:
* NHS Pension Scheme
* Comprehensive training and ongoing development
* Supportive team and management
* Opportunity to shape Primary Care delivery
Please note: Due to the nature of this role, an enhanced DBS check is required. Candidates must also provide a full immunisation record in line with safer requirement protocols.
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Employee discount
* On-site parking
* Store discount
Work Location: In person