Operations Administrator
Location: Central London (SW1)
Salary: £28,000 – £35,000, depending on experience
Hours: Monday – Friday, 9.15am – 5.45pm
Contract: Permanent, full-time (in office working)
Are you an experienced coordinator used to managing staff rotas, responding to operational demands, and supporting a busy team behind the scenes? Do you have a background in hospitality, private household, or high-end service environments where attention to detail, relationship building and discretion are key?
We are supporting our client, a professional private office based in Central London, in their search for a highly organised Operations Administrator to join their close-knit team. This is a varied and involved role supporting the wider service departments, including housekeeping, security, and food & beverage.
Key Responsibilities:
* Staff Coordination:
o First point of contact for staff members
o Manage and update staff rotas, track attendance, and monitor timekeeping system
o Process holiday, absence, and sickness documentation and escalate issues as needed
o Prepare payroll schedules for casual and rota staff
* Operational Support:
o Book staff training (e.g. food safety, fire safety) and coordinate uniform orders
o Organise staff travel and take minutes during disciplinary meetings
o General departmental support including diary management, meeting preparation, and inbox management
o Liaise with contractors and suppliers, order equipment and supplies as needed
* Purchasing and Admin:
o Handle purchase orders, delivery notes, and invoices
o Support budgeting processes by tracking spend, logging expenses, and liaising with accounts
o Maintain health & safety logs, cleaning schedules, and occupancy records
The Ideal Candidate:
* Experience working in a hospitality, private household, luxury service, or relevant facilities environment
* Confident managing staff scheduling, payroll support, and daily team operations
* Excellent Excel and MS Office skills (you’ll be working with rotas, trackers, and timesheets regularly)
* Discreet, polished, and comfortable working in a formal, professional setting
* Highly organised and proactive, with a calm and composed manner
Why apply? This is a unique opportunity to join a highly respected organisation with a calm, structured working culture and excellent staff retention. You’ll gain exposure to multiple departments and play a pivotal role in the smooth running of a high-standard service operation.
How to apply: If this sounds like your kind of role, we’d love to hear from you. Click the “Apply” button below.