Job Description
Desk Based Account Manager
Location: Stretford, Manchester (Onsite)
Hours: Monday-Friday, 9:00-5:30
Salary: £30,000 - £35,000 + double OTE
We’re looking for energetic, tenacious and driven Desk Based Account Managers to join our team based in Manchester. You’ll manage circa 300-350 existing SME customers, re engage dormant accounts, uncovering new opportunities, and developing strong, long lasting relationships. This is a fast paced, KPI driven role where persistence, confidence, and commercial awareness are key.
What You’ll Be Doing
* Re engaging under managed accounts and driving revenue growth
* Building customer relationships and identifying upsell opportunities
* Selling telecoms, connectivity, cyber security, and Microsoft related services
* Managing the full sales cycle from discovery to order
* Maintaining accurate CRM records and meeting call/activity KPIs
* Working closely with Sales Specialists for technical support
Essentials skills.
* You will have at least 1-3 + years’ experience in account management or desk based sales
* Previous experience working within one of the following industries: MSP, telecoms, connectivity, cyber security, or Microsoft services
* You must be confident, energetic, resilient, and commercially minded
* Strong communication skills and ability to handle objections
* Good IT understanding and willingness to learn
* Must live within 30-40 minutes from the office/ Stretford
* Able to pass DBS and background checks
ECS Resource Group is an Equal Opportunity Employer.
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