Security Officer - Northumberland Job Title: Security Officer Location: Probation Centre Reports To: Security Supervisor / Site Manager Job Purpose To maintain a safe, secure, and controlled environment within the probation centre, ensuring the safety of staff, visitors and service users while protecting property and maintaining order. Key Responsibilities Access Control Monitor and control entry and exit to the building Verify identification and appointments Conduct searches in line with policy Prevent unauthorised access Monitoring & Surveillance Operate and monitor CCTV systems Patrol internal and external areas Observe waiting areas for signs of tension or risk Identify and report suspicious activity Incident Management Respond promptly to alarms and emergencies De-escalate aggressive or confrontational situations Liaise with police or emergency services when required Complete detailed incident reports Health & Safety Support fire evacuation procedures Ensure emergency exits are clear Conduct routine safety checks Safeguarding Maintain professional boundaries Report safeguarding concerns immediately Support staff during high-risk appointments Skills & Requirements Valid SIA Licence (Door Supervisor or Security Guard) Strong communication and conflict management skills Ability to remain calm under pressure Good report writing skills Understanding of safeguarding principles Working Conditions May involve dealing with challenging behaviour Shift work may be required High level of vigilance and professionalism expected