Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together'. They are looking for a warm, enthusiastic, and dedicated individual to join their award-winning team as a Receptionist in their Weston Super Mare location.
Main duties of the job
As a Receptionist at Avery Healthcare, your focus will be to offer professional, high-quality customer service as the first point of contact within the home, as well as providing a range of administrative services. This will include answering the telephone, responding to enquiries, redirecting calls, and completing reception-related administration tasks. You will also be responsible for maintaining the general tidiness of the reception area and liaising with Housekeeping to ensure standards are maintained.
About us
Avery Healthcare is a leading provider of luxury elderly care homes in the UK. They are committed to creating a supportive and inspiring environment where employees feel valued and empowered, and where residents can experience exceptional care and meaningful experiences. With over 100 homes across the country, Avery Healthcare is a growing and dynamic organization that offers excellent career development opportunities.
Job responsibilities
Package Description:
Shift Details: Monday to Friday 08:00 - 18:00 / 12:00 - 18:00
At Avery Healthcare, we support our care teams and celebrate your dedication. Joining us means making a positive impact on residents' lives daily. We are committed to your growth in a caring, supportive environment with opportunities for development. Our culture values respect, compassion, and a shared commitment to exceptional care. We are looking for a warm, enthusiastic, and dedicated individual for the Receptionist role. If this resonates with you, we'd love to hear from you!
Job description
Job responsibilities
Package Description:
Shift Details: Monday to Friday 08:00 - 18:00 / 12:00 - 18:00
We support our staff and recognize their hard work. Your compassion and dedication make a difference. We offer a caring, supportive environment with growth opportunities. Join our close-knit team that values respect, compassion, and excellence in care.
We are seeking a warm, enthusiastic, and dedicated individual as a Receptionist. If this sounds like the place for you, we want to hear from you!
About the role
Your role as a receptionist will be to provide professional, high-quality customer service as the first point of contact, along with administrative support.
Other responsibilities include:
* Answering the telephone, responding to enquiries, redirecting calls, and recording messages.
* Completing reception-related administration, maintaining databases, and assisting the General Manager.
* Keeping the reception area tidy and liaising with Housekeeping.
About you
To succeed, you should embody our values of caring, support, honesty, respect, and accountability.
Our ideal candidate will:
* Have excellent verbal and written communication skills.
* Be confident using computers.
* Have a positive, friendly, and welcoming attitude.
* Have previous experience with problem-solving and handling client complaints.
About Avery
At Avery, we are more than a provider of luxury elderly care; we are a place where people love to work. We believe in enriching the lives of our residents and team members. With over 100 homes, our vision is "creating meaningful lives together," fostering an environment where employees feel valued and empowered.
Please note this role will require:
* An ADBS Disclosure check, with costs covered by Avery Healthcare.
* Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the deadline depending on application volume and business needs.
Person Specification
Qualifications
* Excellent communication skills, confident computer use, positive attitude, and experience with problem-solving and client complaints.
Disclosure and Barring Service Check
This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a DBS check for any previous convictions.
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