Join to apply for the Barista role at K&Z Holdings Ltd
A Pret Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard.
The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret “Buzz”. The Barista ensures efficient back counter operation, cleanliness, maintenance and team training.
Responsibilities:
* To coach and train Team Member Star Coffee and Baristas in Training on Barista Prepared Drinks and standards.
* To liaise with the TMT to ensure all Barista prepared drink training is planned and carried out as appropriate.
* To carry out Coffee team briefs and attend any relevant meetings, courses and conferences relating to Barista Prepared Drinks when appropriate.
* To ensure all hot drink training material is available and up to date.
* To follow Pret’s dress code and be immaculately presented, always wearing the correct Barista uniform.
Amazing Service:
* To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz.
* To call down the queue to bust queues.
* To serve Barista Prepared Drinks within a reasonable time.
* To ensure coffee calling is clear, appropriate and consistent to the customers and team.
* To “wow” customers with latte art
Delicious Food & Drink:
* To make all Barista Prepared Drinks to Pret standards.
* To role model Coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards.
* To be able to communicate with confidence key messages about Pret’s Barista Prepared Drinks and standards.
* To maintain milk quality and Coffee quality through tasting and weighing relevant Barista Prepared Drinks.
* To be responsible for the results of Coffee Confidence visits and the coffee sections of the Mystery Shopper and 3D Review.
* To role model Barista prepared drink standard updates and new product launches.
* To report any Barista prepared drink ingredient quality issues to your Manager.
Well Loved Shop:
* To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards.
* To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
* To role model the 5 point check to ensure you are set for success.
* To carry out log checks, thermometer calibrations and dribble tests in line with Pret standards.
* To role model all aspects of ‘health & safety’ in accordance with the law and Pret standards.
* To role model aspects of ‘food safety’ in accordance with the law and Pret standards.
This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISA's at this time.
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