Job Family: Customer Services Req ID: 478559 At Siemens Mobility, we believe our people are the cornerstone of our success. We are committed to nurturing a supportive and inclusive environment where every team member can thrive. Join our global community, where your growth and development are as important as our shared mission to innovate and transform the Rail industry. Ready to embark on this exciting journey with us? We are currently recruiting for a Technical Engineer to join our Rolling Stock business. Working from our Northampton site, you will be responsible for the investigation and resolution of technical, product safety and reliability issues associated with the platform. You will also ensure the fleets continue to operate in a safe, reliable, and cost-effective manner for our customers by continuing to use the latest digital, engineering and maintenance techniques to maximise the fleet reliability and availability levels. You'll make an impact by: Leading the investigation and resolution of any technical, product safety, and reliability issues associated with the platform. Developing and documenting cost-effective solutions to address and improve product safety, reliability, and availability in line with relevant standards. Conducting thorough analysis of downloads and failures to identify root causes and supporting discussions with suppliers as required to exchange technical failure information and potential solutions. Interacting with support functions and key suppliers to ensure on time delivery of material and services, participating in performance reviews when required. Maintaining up-to-date knowledge of rolling stock and EMU (Electric Multiple Unit) systems. Supporting change control processes to manage modifications and improvements. Providing technical expertise and guidance to internal teams and stakeholders. Your success will be grounded by: HND / HNC/ BTEC/ CTEC qualification or higher equivalent qualification in electrical or mechanical engineering or equivalent experience in a railway / rolling stock environment. Knowledge of railway maintenance techniques and procedures. Demonstratable knowledge of railway systems including reading mechanical and electrical drawings, systematic fault finding and problem identification. Ability to review, analyse, and interrogate technical reports Ability to analyse train borne event and fault diagnostic systems The ability to work with minimal supervision, setting clear targets and deliverables to ensure the achievement of project goals Good communication skills written & oral Good knowledge of IT systems and software It would also be beneficial to have: Experience in dealing with customers and suppliers Good technical knowledge of the relevant rolling stock platform Analytical techniques (5Whys, SWOT, Design Thinking etc) The ability to provide leadership within a matrix organisation structure. You'll benefit from Our compensation package includes a competitive salary, company bonus, holiday allowance and pension. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you. \TransformTheEveryday with us We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us! We are a Disability Confident Employer and welcome applications from all individuals, including those with disabilities. If you require any reasonable adjustments during the recruitment process, please contact your recruiter, who will be happy to support you. At Siemens, we promote a growth mindset, the self-belief that we can learn and grow, take on new challenges and adapt to change. If you don't match all the criteria for this role but feel you have transferable skills to enable you to succeed, we encourage you to apply. \LI-DE1