Overview
The City Council is recruiting for a permanent, full-time Control Room Operative to join the Control Officers security team in Birmingham. The role involves providing a professional public CCTV and door entry monitoring service across neighbourhoods in the city.
Responsibilities
* Operate CCTV and door entry systems of communal areas/multi-storey blocks and other properties within Birmingham.
* Respond to enquiries from customers and direct a response team to investigate; handle issues escalated from Mobile Patrol Officers.
* Work closely with Mobile Patrol Officers and Security Service Supervisors to help provide safe, clean and secure neighbourhoods.
* Upload an up-to-date CV as part of the application process (CVs are required for shortlisting).
* Contribute to a positive and equitable recruitment journey, including reasonable adjustments and accessibility support as needed.
* Support internal mobility where applicable and priority consideration may be given to internal applicants.
Requirements / Qualifications
* Grade 3 salary band (£27,254 - £33,699) with consultation grade subject to formal evaluation under the Pay Equity Review.
* Working 36.5 hours per week with a 12-hour rotating shift pattern, including days/nights, weekends and Bank Holidays, 365 days a year.
* Permanent, full-time position as a Control Room Operative within the Birmingham City Council security team.
* Proof of Right to work in the UK is required for all applicants in accordance with UK Home Office requirements.
* Disability Confident Leader employer; commitment to employing, retaining and developing all staff; reasonable adjustments offered upon request.
Additional Information
* Job descriptions and person specifications are provided; vacancies may close earlier than stated due to high application volumes; submit your application promptly to ensure consideration.
* Applications from internal employees and those under S118 may be prioritised and reviewed before external applicants.
* Banding: 5 PA to various clinical director roles are listed for reference only within related opportunities. This posting specifically concerns Control Room Operative responsibilities in Birmingham.
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