Location: Teesside Area, Office base Middlesbrough TS3
About Nacro
Saying what we do at Nacro is simple. We house, educate, support, and speak out for - and with - disadvantaged young people and adults. But it’s how we do it that really makes the difference.
By challenging boundaries, setting agendas, and delivering innovative solutions, we successfully promote social justice and give everyone we deal with the best chance of a second chance. And because it affects their lives, we aim to achieve the highest standards in everything we do.
What We Offer
We want all our employees to have an excellent work-life balance, and employee wellbeing is very important to us. Nacro is committed to supporting employees to balance personal and work responsibilities during urgent and unforeseen circumstances through various leave options. We offer a discretionary 10 days of special leave for dependent or bereavement reasons.
Our benefits include a generous annual leave entitlement starting at 25 days (plus public holidays), increasing to 30 days after 5 years of service, and an occupational sick pay scheme that exceeds statutory requirements. If you want to work as part of a dynamic, supportive team that delivers results for the people we support every day, Nacro could be the place for you.
Who Are We Looking For?
We are seeking a Housing Management Worker to join our team, managing a portfolio of properties and tenancies across a designated area. The role involves providing intensive housing management support to a core group of tenants, with experience in housing management, rents, compliance, tenant welfare, safeguarding, property health and safety, and maintenance.
Key Responsibilities
* Provide intensive housing management support.
* Undertake risk assessments and develop accommodation plans.
* Determine eligibility for services and take necessary actions.
* Manage property maintenance issues and work with the Asset Management team to ensure standards are maintained.
* Maximise rent collection and adhere to arrears policies.
* Maintain professional standards and treat everyone with dignity and respect.
* Work in partnership with the Housing Management team to meet targets and comply with laws and policies.
* Foster positive relationships with the community, neighbours, and landlords.
* Collaborate with internal teams to deliver excellent service.
* Be flexible to work across multiple areas as required.
* Comply with organisational and compliance requirements.
* Travel regularly; a full driving license and access to a vehicle are essential.
* DBS check required.
To view the role profile, please click here. For more details on Nacro benefits, click here. Please apply online.
Note: Visa sponsorship is not available for this vacancy. Nacro is a visa sponsorship license holder, but this position does not meet the eligibility criteria for sponsorship. Depending on your circumstances, there may be other routes for you to work with us legally.
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