Job Description
The Leisure Facilities Lettings Manager plays a key role in the effective management, safety, and development of the school’s facilities which include the Sports Centre and the Arts Centre. They will shape and develop a high-quality environment that is available for students and staff during the day, while maximising income through external lettings and community use outside core school hours.
Main Responsibilities:
Responsibilities include:
* Oversee the after-school operation of the school Sports Centre, including halls, fitness areas, changing rooms, outdoor pitches and running track.
* Oversee the after-school operation of the Art Centre including main halls, dance studio and drama halls.
* Ensure equipment is maintained, safe, and suitable for curriculum and community use.
* Manage Sports Centre bookings, staffing, and customer experience.
* Support PE staff and extracurricular sport while balancing community lettings.
* Responsible for the opening/locking up of all facilities both morning and evening.
* Ensure an enjoyable experience for all customers visiting the centre(s).
* Respond to customer complaints or inquiries.
* Deal with any incidents such as accidents, emergencies or theft.
* Manage all school lettings, including sports facilities, classrooms, halls, and event spaces to generate revenue.
* Develop and implement lettings policies, pricing structures, and procedures.
* Show good commercial awareness and effective promotion of facilities to encourage external sports clubs, community groups, and commercial users to utilize the facilities.
* Maintain excellent relationships with neighbours and community groups etc.
* Coordinate bookings, contracts, invoicing, and payments.
* Act as the main point of contact for external hirers.
* Ensure lettings operate safely and do not disrupt the school day.
* Ensure sports equipment is set up and ready for bookings.
Ideal Candidate:
Skills and knowledge include:
* A passion for sports, physical activity and healthy lifestyles, together with an appreciation of the school’s education and community aims and objectives.
* Operational management experience in a similar sector.
* Knowledge in the application of Health and Safety policies and procedures.
* Ability to drive income generation activities and develop long-term plans for the Centre.
* Experience in helping to set budgets and business targets and reviewing progress against objectives.
* Good interpersonal, time management and organisational skills.
* Good teamworking skills and the ability to lead, as well as motivating a team.
* Business acumen, creative thinking and problem-solving skills.
* Good ICT skills and the ability to work with a range of software.
* Ability and ambition to relate to the requirements of customers from all ages and sectors of society.
* Flexible.
* A customer focused, approachable and outgoing personality.
* Positive mindset and a ‘can-do’ approach
* Attention to detail.
* Self-motivated.
* Tactful and diplomatic.
* Initiative and ability to prioritise own work and that of your team.
* Calm under pressure.
Package Description:
Being an employee of Northgate High School allows you access to an Employee Benefits scheme saving you money on many High Street brands, a cycle-to-work scheme, use of the sports facilities, library, and free parking. Hot meals are available on-site during term time. We also offer entry into either the Teachers Pension Scheme or the Local Government Pension Scheme.