Business Applications Manager | IT | Hospitality & Retail Systems
We're hiring a Business Applications Manager to take ownership of the technology that underpins a fast-moving, multi-site hospitality and retail business. This role is all about making systems work better for people and bridging IT, business teams, and external partners to deliver reliable, secure, and well-supported applications.
As the Business Applications Manager, you'll play a key role in projects, system improvements, and new site rollouts, while acting as the technical escalation point when complex challenges arise.
What you'll be doing
Owning the technical performance and day-to-day health of business applications
Acting as the IT representative on projects and new site launches
Working closely with third-party suppliers to manage issues, changes, and SLAs
Partnering with business teams to turn requirements into practical technical solutions
Coordinating upgrades, releases, and system improvements
Ensuring applications meet security and compliance standards
What we're looking for:
Experience supporting or managing business applications in hospitality, retail, or multi-site environments
Enjoy solving technical problems and coordinating across teams and suppliers
Comfortable working with both technical and non-technical stakeholders
Organised, pragmatic, and focused on delivery and outcomes
Care about building strong partnerships and improving how systems support people
Why join?
A Business Applications Manager role with real ownership and influence
You will be joining a company that is on a huge transformation journey right now, this will be a fantastic opportunity to be at the forefront of the change
A collaborative, purpose-led environment that values inclusion, curiosity, and continuous improvement
We're committed to building an inclusive workplace and encourage applications from people of all backgrounds, identities, and lived experiences