Posted: 6h ago
The role
Salary: £28,000 - 32,000 per year Requirements: We require experience administering users in ERP or enterprise systems such as SAP, Oracle, JDE, Sage, Unit4, or similar. We require experience using ITSM tools and managing support tickets. We require an understanding of role-based access and provisioning principles. We require strong attention to detail and communication skills. We consider experience with reporting or BI tools such as Power BI, TM1, ThoughtSpot, or SSRS desirable. We consider knowledge of access governance, segregation of duties, or audit controls desirable. We consider basic SQL knowledge desirable. Responsibilities: We create, amend, and remove user access across our ERP and related systems. We manage incidents and requests through our ITSM tool. We troubleshoot access issues and escalate complex cases where needed. We support audits and maintain accurate access records. We work closely with HR, Finance, IT, and operational teams. We identify opportunities for process improvement and automation. We support joiners, movers, and leavers through the end-to-end access process. We ensure strong governance and a positive user experience. Technologies: ERP Support ITSM Oracle Power BI SAP SQL Sage TM1 More: We are hiring an organised and customer-focused ERP and Systems Access Support Analyst to join our team in Leeming Bar on a full-time, permanent basis with a hybrid working arrangement. In this role, we manage access across our ERP, reporting, and finance systems, supporting joiners, movers, and leavers while ensuring strong governance and a great user experience. We are a collaborative team that works closely with HR, Finance, IT, and operational colleagues, and we value proactive problem-solving, attention to detail, and continuous improvement. last updated 25 week of 2026