Export Sales Administrator
Hull — up to £30,000 DOE — Full time | Permanent | Office based
A fantastic opportunity has arisen for an experienced Export Sales Administrator to join a unique and growing business in Hull, leading the way through innovation, quality and customer focus.
This is a varied role for someone who enjoys working in a busy environment and takes pride in keeping customer orders, deliveries and communication running smoothly. You will play an important part in supporting the day to day sales process, coordinating orders and shipments, and helping to maintain a high level of service for customers across the UK and international markets.
The successful candidate will be organised, proactive and detail focused, with the confidence to manage orders from enquiry through to delivery while building strong working relationships with customers, suppliers and internal teams.
Key responsibilities
* Process customer sales orders accurately and efficiently
* Review order details including product information, quantities, pricing and delivery requirements
* Coordinate UK and international orders from receipt through to dispatch
* Liaise with internal teams to monitor demand, lead times and product availability
* Communicate order progress and any delays to customers in a timely and professional manner
* Prepare and check order, shipment and supporting documentation
* Work closely with logistics providers and external partners to coordinate deliveries
* Monitor shipment progress and help resolve any issues that may arise
* Provide customers with regular updates on order and delivery status
* Handle customer enquiries and support the resolution of any issues or complaints
* Support with quotations, sales administration and wider commercial coordination
* Ensure a high level of accuracy across all order processing and customer communication
Requirements
* Previous experience in a sales administration, export administration, customer service or account support role
* Strong organisational skills and excellent attention to detail
* Confident communication skills, both written and verbal
* Ability to manage multiple priorities in a busy and fast paced environment
* A proactive, solutions focused and customer focused approach
* Experience of coordinating deliveries, shipments or customer orders would be highly advantageous
* Exposure to export documentation, shipping processes, freight forwarding or international order coordination would be beneficial
What's on offer
* Salary up to £30,000 DOE
* Full time, permanent opportunity
* Monday to Friday working hours
* Hull based role
* Opportunity to join a forward thinking and growing business
* A varied position with real responsibility
This opportunity could suit candidates from backgrounds such as Export Sales Administration, Shipping Administration, Freight Support, Logistics Administration, Customer Operations or International Sales Support.
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