A leading IT service provider in the UK is seeking a Service Desk Analyst to join their Support Desk team. In this role, you will be the first point of contact for customers, providing friendly assistance and effectively diagnosing IT issues. The ideal candidate will possess a strong background in IT support, be comfortable with network and database structures, and ideally have experience in the hospitality or retail industries. This position offers a blend of training opportunities and work-life balance benefits.
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