Summary We are looking for a business admin apprentice to join our team. This is a great opportunity to gain valuable experience within a hands on role while also gaining a qualification. The role requires a switched-on individual who is self-motivated and highly organised with a high attention to detail and strong customer service and communication skills. Wage £14,526.20 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) Training course Business administrator (level 3) Hours Shifts to be confirmed - one in every four Saturday's will be required. 37 hours a week Start date Monday 21 July 2025 Duration 1 year 6 months Positions available 2 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Communicating over the telephone with customers, clients and colleagues. Managing email inboxes. Scheduling with Surveyors/Installers Organise and report data. Use of spreadsheets. Managing in-house computer systems. Collating photographic evidence for installs Answering incoming calls to the office. Compiling project files Use of bespoke software. Any other admin duties as requested. Where you'll work 179 Market Street Hyde SK14 1HF Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. College or training organisation WOODSPEEN TRAINING LIMITED Your training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Your training plan This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship. More training information Training will be provided online with access to a tutor and APTEM. No travelling will be required for training. Requirements Essential qualifications GCSE in: English (grade 4) Maths (grade 4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Non judgemental Patience Motivated About this company Ewemove was founded in 2013 and are dedicated to providing a high level of service to their customers by using personal agent model. Providing an exceptional level of service for our customers is at the centre of what we do and our innovative and adaptable model allows us to ensure that we can meet and exceed customer expectations whether it is providing them with quality advice or bringing value to their sale or let. We aim to be the UK's most trusted sales and letting agent and were voted the most trusted agent for 7 years running between 2015 to 2022. We provide our customers with personal customer service and 24/7 online support, this hybrid model allows us to ensure our customers get the best of both traditional and online estate agents. https://www.ewemove.com/ (opens in new tab) After this apprenticeship Following the apprenticeship, there may be the opportunity for a more permanent position within the organisation or further development opportunities. Ask a question The contact for this apprenticeship is: WOODSPEEN TRAINING LIMITED lucy.booth@woodspeentraining.co.uk The reference code for this apprenticeship is VAC1000326628.