Job Title: Assistant Risk Manager Directorate: Corporate Services Service: Corporate Governance Service Unit: Risk Management Location: City Hall, Bangor but may be required to work at any other location within the Borough. Reports to: Risk Manager Salary Scale: PO3, SCP 33-36 Car User Status: Casual PURPOSE AND FUNCTION OF THE POST The post holder will have daily operational and development responsibility for the Risk Management service. The post holder will support the Risk Manager in the delivery of the Service Unit functions and have specific responsibility for policies and procedures in relation to operational and strategic Risk Management, Insurance, Incident and Claims Investigations and Claims Handling. Additional functions will include deputising for the Risk manager, providing support in the planning and delivery of event safety, Emergency Planning and Response, Corporate Governance, promoting the service and supporting the Manager in the development and implementation of Service Risk Registers and Business Plans. Direct Reports : Risk Officer, Administrative Officer, Administrative Assistant PRINCIPAL DUTIES AND RESPONSIBILITIES Daily operational management of the Risk Management service unit. Delivery of the claims function, including investigation, valuation, analysis and policies and procedures for reporting and handling claims. Claims processing and Litigation management; maintain updated records, procedures, providing reports and outcome management, including settlement within delegated settlement authority limits. Researching and evaluating operational and strategic risk. Identifying opportunities, mitigations, monitoring and corporate governance measures. Provide support and training to council services to implement the Risk Strategy and embed a risk management culture. Undertake audits and corporate governance checks to ensure compliance with council policies, procedures, legislation and regulatory requirements. Provision of professional advice, including drafting strategic documents, reports, analysis and risk improvement information. Oversight of budgets and maintenance of financial records. Ensuring expenditure is kept within agreed budget. Operational management of the insurance programme, including renewals, tenders, review of cover and liaison with brokers, insurers and associated organisations. Assist in formation of strategies, policies and business plans. Prepare reports for Management and Elected Members, make recommendations and support the development of the Risk Management Service. Represent the Council in discussions, comment and negotiate with statutory agencies, other bodies or organisations on relevant matters. Liaise effectively with other Officers within the Council to identify and develop opportunities for partnership working to deliver a more efficient and effective service. To monitor Health, Safety and Risk issues across the Service area. To supervise and motivate employees and to comply with and promote equality, health and safety and employee development in compliance with Council policies and legal requirements. Deputise for the Manager as requested, within the post-holders sphere of responsibility and provide cover for other Officers as necessary. To undertake project work and any other duties consistent with the nature and level of the post. This may include emergency planning or response, and events work. Some of this work may require working outside normal business hours. Undertake any other appropriate duties as may be allocated from time to time in accordance with the general nature of the post. Note: The post holder may be expected to work outside hours at weekends, evenings and public holidays as dictated by the needs of the service. PERSON SPECIFICATION The person specification provides information on the qualifications, experience, knowledge and skills required to carry out the duties of the post. The essential criteria will be used for shortlisting and as part of the selection process. QUALIFICATIONS ESSENTIAL Level 5 qualification (or above) in a relevant discipline, for example in Enterprise Risk Management, Insurance or Investigative practice plus TWO years experience as detailed below Or Level 3 qualification (or above) in a relevant discipline, for example in Enterprise Risk Management, or Insurance plus FIVE years experience as detailed below The applicant must demonstrate the relevance of the qualification they wish to be considered and the full qualification name, level and examining body should be provided. Please Note: Qualifications specifically in Financial Risk or Health and Safety would not be considered relevant for this role DESIRABLE A Bachelors Degree or equivalent in a relevant discipline The applicant must demonstrate the relevance of the qualification they wish to be considered and the full qualification name, level and examining body should be provided. EXPERIENCE ESSENTIAL Applicants must be able to demonstrate by providing personal and specific examples of either TWO years experience for level 5 qualification (or above), or FIVE years experience for level 3 qualification (or above) in: Incident & Claims investigation and management Working within a risk management, insurance or claims related environment Analysis, evaluation, identification of risk and risk mitigation Negotiation for successful outcomes Applicants must be able to demonstrate by providing personal and specific examples TWO years experience in: Writing and presenting reports DESIRABLE Experience of operational and strategic risk management and corporate governance Experience of working on claims covering at least 3 of the following policy types: Motor Property Professional indemnity Public liability Employers liability Experience in the development of procedures in relation to claims management or other areas of risk KNOWLEDGE, SKILLS AND ABILITY ESSENTIAL An understanding of the main issues impacting service delivery Knowledge of key principles and processes in claims Research and / or Investigative skills A knowledge of risk management and risk improvement Ability to identify risks likely to influence decision making Ability to deliver successful outcomes and continuous improvement Computer literacy including use of software systems such as MS Office Excellent Communication and Leadership skills Understanding of Health and Safety and delivering training and practical risk assessments DESIRABLE Knowledge of key pieces of legislation or controls affecting the work of the service OTHER REQUIREMENTS ESSENTIAL Be prepared to work outside of normal working hours at weekends, evenings and public holidays as dictated by the needs of the service A full current driving licence valid in the UK (minimum Category B) with access to a form of transport that will allow fulfilment of the duties of the post or have access to a suitable form of transport which will enable the post holder to meet the requirements of the post The above alternative (access to a suitable form of transport), is a reasonable adjustment specifically for applicants with disabilities, who as a result of their disability, are unable to hold a valid driving licence. The selection panel reserves the right to enhance the shortlisting criteria to facilitate the process when necessary