Job Title: Service Manager
Hours of work: 37.5 hours per week
Salary: £55,960
Location: Unit 4, Telford Court, Morpeth, Northumberland (unit 1,4,5 & 8), NE61 2DB
An exciting opportunity has arisen in Northumberland NHS Talking Therapies for a Service Manager to support the delivery of our operational services.
Our Talking Therapy team consists of a range of Psychological therapists working across steps 2, 3 and 4 delivering NICE evidenced talking therapies and an admin team. The team is led by a Clinical Lead, Deputy Clinical Lead, Office Manager and Step Leads. Treatment is delivered by telephone, in groups, face to face and using digital therapy options.
About the role
NHS Northumberland Talking Therapies provides Talking Therapies services to the communities of Northumberland on behalf of the NHS. Our practitioners deliver a range of therapies up to and including Step 4 interventions.
The role of Service Manager provides strategic operational leadership of the service and is jointly responsible with the Clinical Lead in the planning, development and delivery of a high quality, responsive and accessible NHS Talking Therapies service.
You will support be responsible for the operational, financial and workforce management, identifying best practice and demonstrating a commitment to continuous improvement. You will develop positive relationships with key stakeholders, partners and sub contractors, delivering contract reports to our commissioners and ensuring that NHS Northumberland Talking Therapies remains a respected and valued partner within the changing mental health landscape.
About you
You will represent MHM at local, regional and national level by building relationships with the ICB, partner agencies and clinical forums.
This role is ideal for passionate and creative individuals who are excited by operational development, supporting staff and delivering gold standard care in an NHS Talking Therapies setting.
You will hold degree level (or equivalent) in a health or management subject and a commitment to continuous professional development.
What we offer
You will go through our comprehensive, in-person training program in your first weeks of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.
In addition, you will receive:
* A minimum of 27 days annual leave per annum, plus statutory holidays, rising with length of service
* A 5% contributory pension scheme, with the opportunity to increase contributions.
* A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans.
* Enhanced family friendly policies, pay and leave.
* Cycle to work scheme.
* Discounted gym membership.
* Healthcare cash plan.
* A discount platform covering online, high street and supermarket purchases.
* You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role.
* Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career.
Closing date: 2 weeks
Anticipated Interview Date: TBC
The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Please note that due to the sensitive nature of the duties, a DBS will be sought in the event of a successful application.
How to Apply
We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents.
We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone.
If you would like to have an informal conversation about this role, please contact: Amy Bourke -