Job Description Summary
At Dowty, a GE Aerospace company, an internal promotion opportunity exists for a Field Service Engineer to join our Rest of World field service team. The role provides dedicated support for civil and military customers globally, delivering field training and repairs to our internal and external customer base.
Key Responsibilities
* Provide field repairs and technical support for global customers.
* Provide training to internal and external customers.
* Utilize best practices to challenge existing processes and drive continuous improvement.
Essential Skills and Experience
* Relevant experience in a regulated aerospace environment performing aircraft maintenance or general mechanical experience in the automotive industry.
* Proven customer-facing and/or commercial experience.
* Strong oral and written communication skills.
* Demonstrated ability to manage performance using KPIs, meet deadlines, set priorities, work and implement recovery actions when required.
* A self-starter able to manage your own work.
* Ability to apply clear thinking to solve problems and work cross-functionally.
* Confident in presenting and delivering technical data through training.
* Bachelor's Degree from an accredited university or college, or high school diploma with work experience in a similar role.
Desired Characteristics
* Passionate about continuous improvements and confident in challenging processes.
* Knowledge and understanding of the aerospace industry.
* Customer advocate who can successfully communicate key needs for their customers.
* Propulsion background.
Flexible Working
GE supports and encourages flexible working arrangements where possible, recognising the benefits to employees of a positive work-life balance.
Total Reward
Our flexible benefits plan, called FlexChoice, offers freedom, choice and flexibility in the way you receive your benefits, and the opportunity to make savings where possible.
* Non-contributory pension.
* Life assurance.
* Group income protection.
* Private medical cover.
* Holiday: hourly equivalent of 26 days, with a flexible option to buy or sell.
Security Clearance
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. If BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security.
Right to Work
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules, candidates who do not currently have the right to work in the UK may not be appointed if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available.
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