Job Overview
To protect our customer's property, people, and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes. Deliver results that meet and/or exceed Key Performance Indicators / Service Level Agreements. Undertake additional training for continuous self‑development.
Main Duties
* Be responsible for the day‑to‑day operation of Security.
* Serve as first point of contact for the Security team and manage daily matters such as standards of dress, discipline, and conduct.
* Assist in on‑going training of resident security teams and ensure all new security officers are fully trained and inducted.
* Develop teamwork, high morale, and effective motivation.
* Assist in review of Security Officers’ performance and development.
* Assist in security/equipment investigations (thefts, missing items, complaints).
* Provide customer/client liaison as required.
* Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.
* Ensure important messages are conveyed in the Security Handover and that all personnel acknowledge them.
* Maintain accurate security records and logs.
* Ensure compliance with legislation on data protection.
Qualifications
* Previous Security Experience.
* SIA License.
* SC Clearance desirable.
* Good literacy and communication skills with excellent verbal and written English.
* Computer and software literate.
* Reliability, self‑motivation and ability to use initiative and work without supervision.
* Problem‑solving, decision‑making, prioritisation skills.
* Ability to transfer self‑motivation to staff.
* Tact, diplomacy to deal with people at all levels.
* Self‑confidence and interest in self‑development.
* Interest in continuous improvement of the company’s performance.
* Excellent record of attendance and timekeeping.
Benefits
Our market‑leading flexible benefits scheme offers dental insurance, dining cards, coffee clubs, technology products, high‑street discounts through MiDeals, cycle‑to‑work scheme, life cover, salary finance, saving‑as‑you‑earn, and a Mitie Matching Share Plan. We also award Mitie Stars with cash prizes.
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