Hybrid working; from home and our office in Welwyn Garden City
12 months fixed term, full time (37.5 hpw)
Salary £26,851 per year (depending on experience) plus benefits including Health Cash Plan
Home a place where you belong...
Do you have great knowledge of repairs and maintenance works? Are you excellent at organising and planning? Then join our team to provide an effective allocation and scheduling service for our trade operatives, driving productivity, efficiency, and customer satisfaction. If you enjoy working with a fantastic team, read on…
Typical day as a Scheduler
* Coordinating and scheduling repairs and maintenance works, ensuring trade operatives know their tasks, locations, and have necessary materials.
* Maintaining accurate, real-time information in our systems, including customer home maintenance needs and highlighting resource shortages for appropriate action.
* Scheduling appointments with customers and managing emergency works.
Imagine going home each day knowing you’ve helped improve our customers’ lives. Join us at a top 10 Great Place to Work Employer!
You bring
* Experience in a fast-paced Repairs and Maintenance team using workforce planning systems.
* Strong knowledge of repairs and maintenance activities, with experience in scheduling responsive, planned, and cyclical work programs.
* Excellent attention to detail, organisation, planning, and ability to multitask and meet deadlines.
* Outstanding customer service skills to handle changing priorities.
Our team
Looking for a role where you truly belong? Bring your unique skills and experience to deliver exceptional service. Our diverse team supports each other to make Home Group a great place to work!
Job details
* Hours: 37.5 per week, 8:30 am to 4:30 pm.
* Hybrid role: work from home and in our Welwyn Garden City office 2 days a week.
* Proficient in planning and scheduling using systems and Microsoft Office, and collaborating with colleagues.
A place where you belong
We celebrate diversity and support our colleagues through internal networks and allies, making Home Group a welcoming environment for all.
What's in it for you?
* 25 days annual leave, increasing to 30, with options to buy more, a 'me day', and time off for volunteering.
* Health Cash Plan covering dental, optical, prescriptions, and more, saving you up to £1140 annually.
* Over 800 discounts on shopping, holidays, and days out.
* Generous pension scheme with life insurance of 3x salary.
* Recognised as an Investors in People Platinum employer and a top UK employer for wellbeing.
* Opportunities for career growth within the organisation.
Location: Welwyn Garden City (Mundells Industrial Estate) #J-18808-Ljbffr