Please Note: The application deadline for this job has now passed.
Job Introduction
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.
Department: Finance
Reporting to: Sales Ledger and Credit Control Manager
Location: Newark Head Office 3 days a week, 2 days Working From Home
Reporting to and working closely with the Sales Ledger and Credit Control Manager, this is an exciting opportunity for the right person to join an ambitious, fast-growing private equity-backed business operating in the healthcare sector. You will be responsible for maintaining ledgers within the Sales Ledger and Credit Control Team, focusing on accurate billing, query resolution, and effective cash collection within company policies, SLAs, and KPIs.
Main Responsibilities
Key responsibilities:
* Produce accurate billing in line with business and customer requirements, within agreed SLAs.
* Manage customer accounts, including starters, leavers, and changes.
* Maintain up-to-date records in accounting software and Excel files.
* Contribute to reports for billing and credit control activities regularly and as needed.
* Arrange, coordinate, and lead meetings with internal and external stakeholders, including setting agendas and providing meeting minutes with action points.
* Actively review, control, and reduce debt levels within SLAs and KPIs.
* Allocate cash receipts and reconcile customer accounts.
* Collect outstanding balances and manage timely refunds where applicable.
* Resolve complex debt-related queries promptly, aiming to conclude and recommend solutions to prevent recurrence.
* Respond to emails in specified mailboxes promptly.
* Maintain good communication and relationships with stakeholders.
* Perform any other duties within your capabilities that support company objectives.
The Ideal Candidate
Experience and Skills required:
* Minimum of 2 years experience in sales ledger, billing, or credit control.
* A passion for accuracy, reconciliation, and effective collections.
* Strong attention to detail, analysis, and problem-solving skills.
* Intermediate proficiency in Excel.
* Experience with Sage 200 is advantageous.
* A collaborative approach and drive to help the business grow.
About the Company
Professional Development
Aspire to continually develop professionally by updating skills and staying informed about sector changes.
Duties include:
* Undertake further training and development, including mandatory company training.
* Participate in regular supervisions, 1:1s, and reviews, proactively seeking development opportunities.
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