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Hr operations lead (12 month ftc)

Guildford
Supermassive Games
Posted: 11 September
Offer description

HR Operations Lead - 12 month FTC

Guildford, UK, FTC

Ref: OPS05

We’re an award-winning games studio known for producing dark storytelling titles such as the BAFTA-winning Until Dawn, the cinematic masterclass of The Dark Pictures Anthology, the multi-award-winning The Quarry, the world of Little Nightmares and many more!

Our HR operations are maturing, so you’ll be pivotal in designing how great HR ops should run -documenting the flow, automating the routine, and ensuring managers have the tools to do the right thing. You won’t just maintain processes, you’ll create and improve them, shaping scalable HR foundations for the future.

Here’s just a snippet of what you’ll be up to:

1. Oversee all HR operations to ensure processes are consistent, compliant and reflect our culture and values
2. Level up the end-to-end employee lifecycle (recruitment, onboarding, changes, leavers) so every touchpoint feels professional and human
3. Draft, refine and embed HR policies that meet UK legislation and best practice, and land them well with managers and teams
4. Optimise configuration, data integrity and UX of the HRIS; drive digitisation of HR workflows and maintain manager/employee resources
5. Oversee payroll and benefits – work closely with finance and external providers to keep everything accurate, timely and well-communicated
6. Partner with HR Advisor to ensure ER processes are supported operationally
7. Embed studio values and inclusive practices (EDI) into policies, systems, language and communications
8. Define metrics, build clear dashboards and deliver concise reporting to the Head of HR and studio leadership—highlighting trends, risks and opportunities.

What we’re looking for:

9. Solid HR operations experience in a UK SME, preferably in creative/tech
10. Strong generalist grounding and practical understanding of UK employment law
11. Proven HRIS ownership and process improvement track record
12. A data-driven approach: attention to detail, data integrity, and the ability to turn metrics into meaningful decisions
13. Excellent organisation and communication; comfortable juggling priorities and collaborating across functions
14. Passionate about operational excellence and continuous improvement, with genuine care for employee experience

Why join us?

15. 25 Days Annual Leave (3 of which are used when we close the studio for our end of year break)
16. Private Medical Insurance (BUPA)
17. Medicash assistance (Including dental and optician support)
18. Life Assurance (6 x annual salary)
19. Pension Scheme
20. Employee Assistance Programme
21. Income Protection
22. Enhanced Family Leave (maternity and paternity pay)

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