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Outpatients receptionist - dseu

Lyne
ClarusVu Inc.
Receptionist
Posted: 4 October
Offer description

Join to apply for the Outpatients Receptionist - DSEU role at ClarusVu Inc.

The job is a 12-month fixed term from 1st December 2025 until 30th November 2026.

There are two posts available:

* Outpatient receptionist, 16 hours per week. The outpatient reception rota is across 7 days, and staff are required to cover shifts between the hours of 8am to 8pm Monday to Sunday, including Bank Holidays.
* Outpatient receptionist DSEU, 28 hours per week. The outpatient reception DSEU rota is across 7 days, and staff are required to cover shifts between the hours of 7am to 7pm Monday to Sunday, including Bank Holidays.

The successful candidates must be able to support the flexibility of the rota.

We are looking to recruit two reliable and enthusiastic individuals to join our busy team in providing a professional, effective reception and clerical service for our Trust outpatients and DSEU (Day surgery and Endoscopy Unit).

Computer literacy is essential, as you will be expected to input and extract information from various Trust Patient Administrative Systems. Please note this role will also require physical effort at times when preparing and managing patients' Medical Records.

Main duties of the job include:

* To provide an efficient Reception service, maintaining a high level of accuracy and confidentiality at all times.
* The Reception team receives, administers, and directs patients and relatives in accessing the appropriate area or service in a courteous, efficient, and effective way.
* Undertaking a variety of administration duties to assist in the smooth running of the service and reception area you are allocated to each day.

The successful candidate will have good communication and customer service skills, be friendly and caring whilst maintaining a professional approach, and be able to evidence the ability to ensure accuracy and attention to detail at all times.

An appreciation and understanding of the confidential nature of the work is essential. You should be able to work as part of a very busy team and on your own initiative.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship, this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

About Us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside and Glossop. We provide a range of services, both within the hospital and across our community, for both adults and children.

Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health and care partners.

We have a clear set of values and behaviors which we expect all of our staff to demonstrate:

* Compassion
* Accountability
* Respect
* Excellence

We believe that the best organizations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications, irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage and civil partnership, or pregnancy or maternity. Recognizing those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian, and minority ethnic candidates, LGBTQ+, and Disabled people.

Benefits

Benefits include flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Person Specification

Essential

* 5 GCSE grades A-C or equivalent, including Maths and English
* Computer Literate
* Accuracy and Attention to Detail
* Understanding of Confidentiality
* Ability to work as part of a team
* Excellent telephone manner and interpersonal skills/customer service skills
* Excellent written communication skills
* Working knowledge of Windows-based software packages

Desirable

* ECDL (or equivalent)
* Lorenzo experience (or other EPR system)
* NHS Background
* Previous experience in a high-level customer service environment
* Previous administrative experience delivering high volumes of work
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