Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of need. While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Vhi. We take our 30 years’ experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers. Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 20 locations worldwide. Our solutions include Priority Pass, the world’s best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brand’s reward programmes and loyalty initiatives. Purpose of the job The role of a QA Engineer is to collaborate and work within agile scrum teams (Squads as per the Spotify model) – ensuring Functional and non-functional testing has been done to mitigate risks for the solution/delivery. You will work closely with the agile team members, such as Product Owners, Analysts, Developers and Technical Leads and champion quality through understanding Business risk and impact and ensure that an accurate quality level is assessed and communicated for the application under test. You will assess what tests are suitable for regression and automate tests depending on the requirement. Mentor the testers in the team on tools and techniques. Key Responsibilities • Prepare test cases corresponding to business and functional requirements • Carry out both manual and automated tests to establish the quality of the software under test • Work with the team in participating in all estimations and planning sessions, defining, and creating test criteria • Use the appropriate test automation framework in Specflow/Cypress.IO • Contribute to continuous testing in the CI/CD pipeline • Follow Test Data and Test Case execution processes • Provide the link between the development team and business representatives regarding testing and quality • Detect bugs and issues as early as possible in the process, log and prioritise • Testing of REST API’s using restsharp/postman • Testing of Web Applications using cross-browser technologies • Prevent bugs and issues by thinking of relevant scenarios that can help meet the validation of acceptance criteria at the story development stage • Be the advocate for quality when testing is being discussed • Bring value to requirements engineering (such as three-amigos conversations) to prevent quality issues arising from requirements, drive and implement the Shift Left QA approach Team Working • Identify and communicate patterns to improve software development • Advocate and evangelise for best practices like Test Driven Development (TDD), Behaviour Driven Development (BDD), Continuous Integration (CI) and Continuous Delivery (CD) • Help to maintain automated test suites, aiming for constant improvement • Provide regular and accurate reports of progress • Compile user guides, documentation and instruction pages for other QA team members • Be the point of contact for testing within a Scrum team • Make testing-related decisions on behalf of the Scrum team Knowledge, skills and experience required • Good understanding of agile software development lifecycle • Experience in testing Web Applications • Automation tools and frameworks • Experience working in a fast-paced Agile team with CI/CD and c# / SpecFlow / Cypress(TypeScript) • Experience in testing API using postman • Experience in using any test management tools • Experience in using JIRA • Experience in using GitHub/TeamCity • Ability to work with team members to troubleshoot problems and ensure that all relevant personnel are informed of progress. • Excellent communication, interpersonal, and time management skills; efficient team player, readily adapt to new technologies and environments. Have the ability to work well in a team or as an individual.