Job description
Location: The Council House
Hours: 33 hours a week
Contract Type: Permanent
Embark on a fulfilling journey as an Adult Social Care Workforce Learning and Development Team Administrator at Derby City Council, where your efforts will directly enhance the professional development of adult social care workers across the city. In this role, you'll be part of a dynamic environment that thrives on collaboration and excellence, positively impacting the community we serve.
As a pivotal member of the Adult Social Care workforce learning and development team, your work will be crucial in supporting an engaged and motivated workforce. The Adult Social Care Workforce Learning and Development Team Administrator role is ideal for those passionate about contributing to meaningful initiatives that make a real difference in people's lives.
Join a supportive and dynamic team where your role as an Adult Social Care Workforce Learning and Development Team Administrator will be essential in driving our mission forward, ensuring each day is filled with rewarding challenges and the opportunity to impact the community positively.
Who We Are
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities.
What We Offer
You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive:
• Flexible work/life balance scheme
• Hybrid working
• Modern office environment
• Continued professional development opportunities & career conversations
• 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays
• Local Government Pension Scheme
• Team Derby Rewards – retail and leisure discounts
• Tusker Car Benefit Scheme
• Cycle2Work Scheme & free cycle training
• Employee Assistance Programme, Wellbeing Calendar and Support
• Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network and Neurodiversity Network
• Support for colleagues who are carers
The Opportunity
In the role of Adult Social Care Workforce Learning and Development Team Administrator, here’s an example of what you’ll be doing to make an impact:
- As the administrator, manage all communications including calls, emails, and visitors, ensuring an efficient and responsive service that meets high customer service standards.
- Coordinate and organise training sessions, from planning and booking to managing attendance and evaluations, to ensure smooth delivery of educational programmes.
- Assist in producing and distributing promotional materials for courses, keeping all stakeholders informed and engaged.
- Maintain comprehensive and accurate records across various systems, supporting the creation of detailed reports when necessary.
- Provide administrative support for meetings, including preparing agendas, taking minutes, and coordinating schedules.
- Oversee and manage training resources and equipment, ensuring they are serviced and compliant with regulations.
- Facilitate the procurement and management of external training providers, handling bookings and financial transactions with care.
- Keep training information up-to-date and accessible online for both internal and external audiences, supporting the team’s wide-reaching initiatives.
About You
To be successful in this role, you’ll ideally have...
• Experience in a busy office environment with a diverse range of administrative tasks.
• Demonstrated experience in providing customer-oriented services.
• Proficient IT skills with knowledge of various systems and software packages, including Microsoft Word, Excel, PowerPoint, Teams, and SharePoint.
• Ability to manage a high-volume and varied workload efficiently.
• Experience in partnership working with internal and external agencies.
• Experience or knowledge of working within the public sector, such as health or social care.
• Strong organisational skills with the ability to prioritise workload to meet deadlines.
• Experience in inputting, collating, and analysing data and presenting it effectively.
• Understanding of Data Protection and General Data Protection Regulations, confidentiality, and information security.
• Excellent communication skills, both orally and in writing, with the ability to adapt communication styles.
• GCSE English and Maths, grade C or above, or equivalent certificates.
• Commitment to delivering high-quality service.
• Well-developed interpersonal skills.
• Thorough and methodical approach to tasks and workload.
• Initiative and the ability to work independently.
• Willingness to assist in developing administrative and information systems.
• Creative and solution-focused thinking with a positive, can-do approach.
• Commitment to collaboration and teamwork.
Next Steps
If you would like to apply for this vacancy via an