Overview
As a Night Porter, you’ll be in the heart of the hotel, supporting your Head of Department and keeping operations running smoothly in a busy, vibrant environment. You’ll maximise guest satisfaction by delivering excellent guest care at all times. You’ll interact with guests at welcome and departure, and you’ll shape their experience by getting involved in the Kitchen to prepare room service orders.
Our story and development opportunities: Leonardo operates over 270 hotels across the United Kingdom and Europe, with ongoing training and clear paths for progression through our GROWonline learning portal, regular coaching and training from your manager, and Wellness webinars.
Responsibilities
* Be responsible for the safety and security of the hotel and our guests (as part of the Night team)
* Carry out regular Fire Walks each night
* Set out ambient breakfast items in the morning so they look appealing
* Collaborate with team members to ensure guest rooms and public areas are well-presented and welcoming
Perks and Benefits
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Company-wide recognition scheme with vouchers for high street shops
* Meals on duty
* Talent referral scheme
* Regular team events and our Employee Awards Celebration
* Access to Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job-related training with clear paths for progression
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Other
Industries
* Hospitality
Referral notes: Referrals increase your chances of interviewing at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
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