The Scottish Development Coordinator role for the charity is key. This is an exciting opportunity
for the post-holder to build on the successes and developments we've made in Scotland to
make a tangible difference to all those affected by endometriosis who are facing isolation,
loneliness and disadvantage.
We want to ensure more people in Scotland can access support and opportunities to build
resilience, by increasing the awareness, availability and expanding our support services led by
volunteers with lived experience of the disease.
The Scottish Development Coordinator will ensure volunteers are supported at every stage of
their journey to ensure the smooth running of our support services. This role is responsible for
recruiting, onboarding and training volunteers whilst providing ongoing guidance and support., The Scottish Development Coordinator is the main point of contact for volunteers in Scotland
helping to create a positive, inclusive and rewarding volunteering experience., This role sits at the heart of Endometriosis UK working closely with the Community Engagement
and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators
based in England and Wales to facilitate the delivery of our support services through our network
of volunteers.
At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we
do. The empathy, generosity and commitment of our volunteers enables us to run all our support
services, ensuring we can help and support all those affected by endometriosis.
The Scottish Development Coordinator plays a key role in ensuring we support and grow a thriving
volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers
in their chosen roles. The Scottish Development Coordinator will ensure volunteers are
supported at every stage of their journey to ensure those accessing our support services are well
supported whilst ensuring the volunteer contributions are recognised and their achievements
celebrated.
The post holder will help to expand our reach in Scotland to help raise the charity's profile and
ensure we are delivering vital supportive services to everyone affected by in Scotland this
includes work with the wider team to develop exciting new projects to achieve our ambitious
goals.
Duties and key responsibilities
In this role you will:
1. Recruit, screen and onboard volunteers across Endometriosis UK's support services and
support volunteers through every stage of their volunteering journey.
2. Ensure volunteering opportunities are inclusive and accessible and volunteers are
matched to support service roles according to their skills and interests.
3. Ensure ongoing monitoring, support and development of all volunteers, both ad-hoc and
as part of regular scheduled supervision and peer support sessions.
4. Communicate regularly with volunteers regarding opportunities, expectations and
updates.
5. Plan volunteer appreciation activities, track volunteer milestones and achievements and
provide feedback and recognition.
6. Maintain accurate manual and electronic volunteer records and documentation.
7. Design and develop training programmes and lead on the facilitation of in-person and
online training sessions for volunteers.
8. Support volunteers to adhere to volunteer related policies and procedures to safeguard
themselves and those accessing our support services.
9. Adhere to quality standards, confidentiality, policies and the standard operating
procedures of the support network services
10. Review, monitor and develop services in response to community and organisational
need.
11. Work closely with and liaise with the Support and Information team and volunteers to
ensure a high-quality service is delivered
12. Ensure the ongoing collection and analysis of volunteer and service data for internal and
external use to demonstrate involvement and impact.
13. Assist with maintaining the charity database (CiviCRM), ensuring accuracy and
consistency across records.
14. Promote the charity support network, scope out, plan and deliver new initiatives to
develop the support in Scotland
15. Raise awareness of endometriosis and Endometriosis UK across Scotland including
with healthcare professionals, members of the Scottish Government, and in some
cases with local media and press.
16. Raise the profile of Endometriosis UK and the needs of the endometriosis community
across Scotland with relevant public and professional bodies e.g. BSGE Centres, NHS
Health Boards, healthcare professional associations.
17. Identify potential opportunities, including funding opportunities, to increase our
capacity and work in Scotland
We are looking for a confident and proactive individual with experience of working independently
in a goal-oriented environment.
1. Experience and confidence in recruiting, training, and nurturing volunteers to deliver
support services
2. Experience of managing volunteer led support services and identifying development
needs
3. Ability to motivate and engage diverse groups of people
4. Ability to be creative and resourceful
5. Evidence of successfully developing relationships with a wide range of audiences
including volunteers, community groups, health professionals and MSPs
6. Experience of event organisation, management and evaluation
7. Experience of evaluating, monitoring and reporting on services
8. Be able to work effectively and collaborate across teams and with key stakeholders.
9. Excellent ICT skills, including Office 365 applications, databases, and proficiency in
digital tools and collaboration platforms.
10. Experience of using CRM systems
11. You will have excellent verbal and written communication skills and the ability to work
with a wide range of people including health professionals, volunteers, MSPs and
members of the public. The successful candidate will have good problem-solving skills
and be an excellent team player.
12. Excellent time management skills and they ability to prioritise effectively
13. Ability to work creatively and professionally both individually and within a small team.
Good interpersonal skills, with a flexible, proactive and positive attitude, and ability to
build relationships and motivate volunteers.
14. Ability to manage, coach and motivate others, experience of line management or
supervision is desirable.
15. Willingness and ability to undertake travel around Scotland and occasionally the UK,
including some evening & weekend work, time off in lieu will be given
16. Understanding of living with endometriosis or a demonstrable interest in women's
health and empathy with the organisations mission and vision
17. Understanding and demonstrable commitment to equal opportunities, diversity and
inclusion
Thank you for your interest in the role of Scottish Development Coordinator at Endometriosis
UK. Endometriosis impacts on the physical and mental health of 10% of women and those
assigned female at birth from puberty to menopause, - although the impact may be felt for life.
Yet it's a disease most people have never heard of and do not understand. It costs the UK
economy over £8.2 billion every year in healthcare costs, loss of work and treatments and yet it
isn't recognised by most employers. As the UK's leading charity for all those affected by
endometriosis, we're determined to change this and ensure that everyone gets prompt
diagnosis and the best treatment and support.
We've big ambitions in new our strategy, focused on driving down diagnosis times, supporting
those with endometriosis to live well, campaigning for improved treatments and access to
services, raising awareness, and leveraging more money into research. We place people with
endometriosis at the heart of all we do, and with an average time to get a diagnosis of almost 9
years, the cause of the disease unknown and no cure, there is so much more they need and
want. If we get our work right, we really can make a difference to the 1.5 million with
endometriosis in the UK - and all those diagnosed in the future.
We have worked hard to increase our activities and grow our organisation so we can do more,
and now have a team of 25 staff, and 200 trained volunteers who do a fantastic job providing
support and so much more.
The Scottish Development Coordinator is responsible for supporting volunteers at every stage
of their volunteer journey, this includes delivering training, providing ongoing support and
supervision and organising awareness events. This is a bust and varied role and is key to the
work undertaken by the Support and Information Team as we develop and strengthening our
volunteer offer, attract new volunteers and better serve the wider endometriosis community.
We need to find the right person to take on the challenge and help the charity drive forward
effectively. I hope you'll consider joining us so we can, together, do even more., Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed
in 1981, we offer information and support, for example through our website, information leaflets
and webinars, and via our local support groups, Helplines and online forum. As well as directly
supporting those with endometriosis, we work to raise awareness of endometriosis amongst
healthcare professionals, the public and the media; lobby for improved diagnosis, treatment
and management; and support research. We have a big job to do and ambitious plans.
Given the landscape is moving in the right direction for women's health in Scotland as the
government looks to publish phase 2 of the Women's Health Plan which sets out actions that
will be taken over the next 3 years this is an exciting time for the endometriosis community.
18. Undertaking any other duties commensurate with the role and general level of
responsibility of the post.
19. The legal right to work in the UK, with no restrictions on your eligibility to indefinitely work
or reside in the UK.
Work location
We envisage the post holder would work from home.
If that is not feasible, we will work with the successful candidate to identify a shared office facility
close to where they live. As this post requires travel throughout Scotland and across the UK, the
post holder will require access to good transport links.
Whilst the post is advertised as full time, we would consider part time for the right candidate. If
so, the salary is pro rata.