Service Manager – Plant Hire / Construction Equipment
Location: Launceston
Salary: Circa £40,000
Contract Type: Permanent
About the Company
We are working with a well-established plant and machinery supplier serving construction contractors and domestic clients across the South West. Providing a wide range of equipment such as excavators, dumpers, loading shovels, and other plant machinery, the business has built a strong reputation for reliability, customer service, and high-quality maintenance support.
The Role
An exciting opportunity has arisen for an experienced Service Manager to lead a busy depot service operation. You will oversee the servicing, maintenance, and repair of a diverse fleet of plant equipment, ensuring machinery is safe, compliant, and available for customers across the region.
You will also lead and develop a team of engineers while driving service performance and customer satisfaction.
Key Responsibilities
1. Manage the day-to-day operations of the service department and workshop
2. Oversee maintenance and repair of plant machinery including excavators, dumpers, and loading shovels
3. Plan and coordinate servicing schedules, breakdowns, and fleet availability
4. Lead, motivate, and develop a team of engineers and technicians
5. Maintain high standards of health & safety and workshop compliance
6. Manage parts inventory and ensure effective stock control
7. Build and maintain strong relationships with customers across the South West
8. Identify opportunities to upsell servicing and maximise service revenue
9. Work closely with hire and sales teams to optimise fleet utilisation
10. Ensure accurate financial procedures and reporting
Requirements & Experience
11. Strong mechanical knowledge of plant or construction machinery (or similar)
12. Previous experience as a Service Manager, Workshop Manager, or Senior Engineer
13. Background in plant hire, construction equipment, or heavy machinery
14. Proven leadership experience managing teams
15. Strong organisational and planning skills
16. Commercial awareness and customer-focused approach
17. IT literate with experience using service/workshop systems
Benefits
18. Salary circa £40,000
19. Company pension
20. On-site parking
21. Stable, long-term role within a growing regional business
Apply
To apply, please follow the instructions provided or call Cat or Abbie on 01752 421888 for a confidential chat.
Our Commitment to Inclusion
As a recruitment agency, we are committed to promoting inclusive opportunities on behalf of our clients. We welcome applications from individuals of all backgrounds, including those from under-represented communities. If you have a disability, are neurodivergent, or require adjustments during the recruitment process, we’ll work with you and the client to ensure a fair and supportive experience. We aim to represent employers who foster respectful, inclusive, and collaborative workplaces — regardless of age, gender identity, sexual orientation, ethnicity, or background.