We are recruiting for a JAG Admin Support / Patient Pathway Coordinator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will provide efficient administrative support to the Upper Gastrointestinal (UGI) Speciality Team in all aspects of the patient pathway and will be responsible for supporting the Endoscopy Team to ensure successful delivery of the Joint Advisory Group (JAG) accreditation.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Responsibilities
* Book waiting lists and appointments, and communicate with patients and consultants regarding booking appointments within the Trust Policy Guidelines.
* Provide project and administrative support to ensure successful delivery of JAG accreditation, including staying up to date with the latest JAG requirements, compiling audit data, supporting progression through the accreditation process, and enacting instrumental change within the Endoscopy Unit in response to JAG requirements.
* Compile and disseminate the monthly JAG newsletter.
* Prioritise your own workload, work independently using initiative, and deal with frequent interruptions.
* Learn other aspects of the department and provide flexible cross cover as appropriate, including accurate data input, working in a busy reception area, booking patients from a waiting list, and responding to patient enquiries.
We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
This advert closes on Monday 4 May 2026.
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