Job Title: Shop Manager at Hythe Book Shop
We are seeking a talented Manager to lead our Hythe Book Shop, working 30 hours per week with flexible hours across the seven-day trading week.
Requirements:
* Experience in commercial or charity retail
* Strong commitment to supporting Demelza Hospice Care for Children
* Enthusiastic, passionate, and driven to provide excellent customer service
Responsibilities:
1. Manage the daily operations of the shop
2. Work on the sales floor with your team to ensure customer and donor satisfaction
3. Oversee donations, ensuring they are prepared and sorted, with a focus on quality gift-aided donations
4. Maintain attractive visual merchandising and update window displays according to seasonal/events calendar
5. Utilize computer skills, especially Microsoft Office
6. Make effective decisions and delegate tasks using your initiative
7. Manage a team of paid staff and volunteers, empowering them to deliver excellent service
Additional Information:
* Salary will be increased in May
* Closing date: 28/05/2025
* Interview date: 05/06/2025
Our Values:
Demelza values diversity, equality, and inclusion. We are committed to building an authentic workplace reflecting the diverse children and families we support. We encourage candidates from all backgrounds to apply.
For information on data processing, see the Employee Recruitment Privacy Notice attached to this advert. An enhanced DBS check may be required based on the role. Demelza is an equal opportunities employer, registered charity no 1039651, committed to safeguarding children, young people, and vulnerable adults.
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