Overview
Graduate / 1st Line Support - SQL / Applications
Join this fast growing software provider as a Technical Support Engineer, looking after users of their software. You’ll play a key role in supporting SaaS / web applications, providing user support, and training new users on the platform.
Perfect for someone who wants to get more hands on, & build up their software experience.
Responsibilities
* Provide technical support to users of business applications and SaaS/web platforms.
* Assist with onboarding and training of new users on the platform.
* Utilise remote access tools to diagnose and resolve issues.
* Collaborate with internal teams to ensure issue resolution and customer satisfaction.
Qualifications / Key Skills
* Technical support experience, supporting users of business applications
* Windows support experience
* Databases / basic SQL
* Remote access tools
Entry level role - salary in the region GBP25-35K
Apply now for immediate consideration and interview this week!
Company / Equal Opportunity
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