Join to apply for the Retail Sales Assistant - Keyholder role at The Works Stores Ltd.
8 hour contract
Why The Works?
We inspire reading, learning, creativity and play. As part of our team you will help ignite the spark within people, allowing them to unleash their creativity, find new passions or rekindle fond memories.
Perks
* 💪 25% colleague discount and exclusive double discount days!
* 😎 MyWorks – access to online discounts across hundreds of retailers, holidays, utilities and tech.
* 🏡 Family friendly leave – enhanced maternity, paternity and adoption pay.
* 🚀 Holiday – 28 days including bank holidays, or 33 days including bank holidays for deputy and store managers.
* 🎓 Can‑Do Academy – instant access to training and development.
* 💸 Stream – claim early access to 50% of your wages as you earn them.
* 🏬 Share Scheme – own a piece of The Works.
* 💛 24/7 support through our Retail Trust partnership.
* 🩺 Healthcare Cash Plan – support everyday healthcare costs.
* 🥳 Long service awards, pension, life assurance, cycle to work scheme and optional charity giving.
Responsibilities
You will be the heartbeat of our retail store, greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. You will support the Store Management team by :
* Delivering outstanding customer service.
* Managing sales, pricing and merchandising of goods.
* Handling stock and deliveries.
* Maintaining store presentation and cleanliness.
* Using the point‑of‑sale system accurately.
Skills / Behaviours That Will Set You Apart
* Genuine and authentic: positivity, creativity and passion for our brand and products.
* Resilient champion: handle fast‑paced retail, busy days, heavy deliveries and customers with ease.
* Stock magician: sort, price and merchandise deliveries like a pro.
Keyholder Responsibilities
* Open, close and run the store when needed (holidays, days off, sickness).
* Maintain store security and stock levels.
* Apply the additional keyholding pay enhancement when holding keys.
* Be over 18; under 18s cannot complete keyholding duties but will be trained when eligible.
Culture & Values
Our culture is supportive, friendly and inclusive, where you can be your best and authentic self. We value being crafty, caring and can‑do, and we celebrate creativity and learning.
We are committed to promoting diversity, inclusion and providing reasonable adjustments.
For a diverse and dynamic team that loves books, games and creative products.
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