Kessington Medical Centre is seeking to recruit a Practice Administrator Supervisor to join their friendly and organised Practice Admin Team of ten staff. The practice has a dedicated clinical team of five GP Partners, one salaried GP, one Registrar, two practice nurses, one HCSW, and a multi-disciplinary team. Our practice serves a patient list of 7,900 within its own premises in Bearsden, Glasgow.
Previous experience working in a GP surgery is essential, along with experience of Emis & Docman systems. You will be responsible for the day-to-day supervision of the reception team as well as assisting the Practice Manager.
This post is for 31.5 hours per week over four days, with a salary commensurate with experience and skill set.
You must also be flexible to cover sickness at short notice and cover annual leave.
Job Responsibilities
* Supervise daily operations of all reception staff
* Ensure adequate staffing levels and organise reception rotas
* Ensure reception staff are fully trained on practice policies and protocols
* Induct and train new reception staff to standard
* Handle complex patient enquiries
* Register new patients promptly and accurately on the computer system
* Prioritise workload to complete daily tasks efficiently
* Conduct monthly reception team meetings
* Manage GP surgeries and appointments scheduling
* Update practice reception protocols regularly
Skills Required
* Strong leadership skills
* Excellent organisational skills
Interviews will be held on 25/11/2024. Please send a cover letter and CV to Dr. Natalie Kalkman.
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