This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 1st line with the flexibility to take ownership of any situation with a real chance of progression with the business. The right candidate will possess :- Excellent communication skills Self-motivated and enthusiastic Previous experience in an IT support capacity Problem solving and attention to detail Experience Providing remote support to end users Troubleshooting with respect to Windows, Mac and Microsoft Office applications along with peripherals Supporting and configuring server solutions including Windows, Exchange and virtualisation e.g. VM Ware Active Directory, DNS, DHCP and Group Policy Back up solutions and principles Preventative maintenance on PCs, networks and servers Office 365 Network devices such as wireless routers and firewalls Excellent progression is available for the right candidates.