Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:
* 33 days annual leave
* Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more
* Employee well-being program, Employee Assistance Program and enhanced sick pay
* Monthly performance-based bonuses
* Extensive learning opportunities and resources to further your career
* Enhanced family policies (maternity/paternity/adoption)
* Life and health insurance
* Free on-site gym
* Hybrid working available following a 6-month qualifying period (terms apply)
* Frequent employee engagement events
* Refer a friend bonus scheme
What youll be doing
1. Providing exceptional service to our customers, being the ?rst point of contact responding to various travel queries
2. Providing resolutions to our customers via Call, Chat and Email...