Job Title: Office Assistant Apprentice
Apprenticeship: Business Administrator Level 3 Apprenticeship
Location: Worthing
Salary: £8.24 per hour
Hours: Full-time
Benefits
* Opportunity to work within a growing telecommunications business
* Varied role with ongoing development opportunities
* Supportive office-based team environment
* Opportunity to grow responsibilities as the business develops
Requirements
* Good organisational and time management skills
* Strong attention to detail
* Good communication skills
* Computer literate and confident using IT systems
* Ability to work independently and as part of a team
* Willingness to learn within a fast-paced environment
* Customer-focused and proactive approach
Responsibilities for an Apprentice
* Answer incoming customer calls and provide administrative support
* Assist with processing internet orders and updating customers
* Liaise with purchasing teams regarding stock and outstanding orders
* Provide parcel tracking updates, PODs and delivery information
* Monitor courier dashboards and shipment updates
* Support returns processing and raise supplier returns where required
* Assist with processing refunds and customer collections
* Support other departments during busy periods and annual leave cover
* Maintain accurate records and update internal systems
Apprenticeship Information
You will be enrolled on the Business Administrator Level 3 Apprenticeship, typically completed over 18 months. This includes:
* Regular workplace-based learning supported by your training provider and line manager
* A minimum of 6 hours per week of off-the-job training
* Development of skills, knowledge and behaviours aligned to the apprenticeship standard
* Completion of a portfolio and end-point assessment
* Functional Skills support in English or Maths if not previously achieved at Level 2
Prospects
Once you have completed your apprenticeship there will be the opportunity to potentially progress into a permanent role within the business, with increased responsibility and development opportunities.
For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon - Fri, 9:00am - 5:30pm).