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Quality & reliability engineer (wires & cables)

Swindon
TE Connectivity
Reliability engineer
Posted: 21 February
Offer description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Why You Should Join

As a Quality and Reliability Engineer, you will be responsible for overseeing the Wire & Cable value stream to ensure all products meet company standards and relevant industry specifications. Your role will involve designing, implementing, and refining quality control systems, as well as developing and documenting analytical methods to evaluate the reliability of products and their components. Additionally, you will mentor and support our current Wire & Cable Apprentice, guiding their growth and development within the quality function.

Your Main Tasks

Customer Quality & Performance

Integrate Voice of the Customer (VOC) and Extraordinary Customer Experience (ECE) into operations.
Lead Value Stream activities for Notices of Escape (NOE), escalations, and customer improvement programs.
Ensure compliance with customer-specific quality requirements.
Monitor customer complaint metrics and 8D report quality.

Communication & Collaboration

Share customer expectations across TE sites.
Support Swindon site with training and reviews.
Manage customer negotiations on deviations and concessions.

Complaint Management & Problem Solving

Lead collaborative complaint resolution using 8D methodology.
Ensure timely and effective 8D submissions via TE systems.

Quality Systems & Process Improvement

Maintain alignment of quality policies with standards.
Drive process improvements to reduce scrap and boost efficiency.

Audit & Compliance

Support internal and external audits.
Ensure closure of non-conformances and improvements.

New Product Introduction & Change Management

Provide quality support for NPI and change management activities.

Continuous Improvement & Lean Initiatives

Promote Zero Defect culture using Lean tools (TEOA, PFMEA, APQP, etc.).
Collaborate on continuous improvement initiatives.

Training & Reporting

Report site-specific quality KPIs.
Deliver mandatory and tailored quality training.

Supplier Quality Coordination

Work with IQEs and SDEs to resolve supplier quality issues.

What Your Background Should Look Like

Ideally holds a degree or HNC in Industrial, Mechanical, Electrical Engineering, or Quality Assurance. Alternatively, has relevant experience in a manufacturing environment, preferably within aerospace, military, or automotive sectors, in a Quality or Engineering role.
Preferably familiar with Wire & Cable production processes, including material extrusion.
Technically minded with a practical, hands-on approach. Able to interpret a wide range of technical drawings and specifications.
Experienced in quality planning and the application of tools such as Histograms, Pareto analysis, Measurement System Analysis (MSA), Process Failure Mode and Effects Analysis (PFMEA), and Control Plans.
Skilled in 8D methodology and associated tools including 3x5-Why, Is/Is Not analysis, and Ishikawa (fishbone) diagrams.
Strong working knowledge of ISO 9001 or AS9100 (preferred), or IATF Experienced in process compliance and conducting quality system audits.
Familiar with product and process validation through established systems such as First Article Inspection (FAI), Production Part Approval Process (PPAP), and Advanced Product Quality Planning (APQP).
Highly organised, self-motivated, and capable of managing multiple tasks. Adapts well to changing priorities and delivers results in a timely manner.
Excellent verbal and written communication abilities.
Proficient in Microsoft Office applications
Demonstrate flexibility in working hours, including extended schedules when required and be available for travel to customers, Interco, or supplier locations as needed (estimated

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

About Te Connectivity

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

What Te Connectivity Offers

We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority

Competitive Salary Package
Performance-Based Bonus Plans
Health and Wellness Incentives
Employee Stock Purchase Program
Community Outreach Programs / Charity Events
Employee Resource Group

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD

TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at, and all email communications from our recruitment team will come only from actual email addresses ending in If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

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